1. Recruitment. Get the right people in to your team, and show them what to do.

2. Legal Stuff. Know the relevant laws and work them to your advantage.

3. Rewards. If you pay peanuts, you get monkeys.

4. Performance. People want to know what they are doing wrong, and right.

5. Training. It’s all about coaching.

6. Have Fun. People performace better in a positive place